The Course gives much practical advice, based on wide managerial and business experience. The Course is designed especially to give a solid foundation for further, more advanced studies of management and/or business.
Major topics covered in this Certificate Programme
- UNIT 1 INTRODUCTION TO SUPERVISION
- 1 Organizations
- 2 The Structure of the Organization
- 3 Management Theory
- 4 The Supervisor and the Organization
- UNIT 2 THE FUNCTIONS OF THE SUPERVISOR
- 5 The Basic Functions of Managers
- 6 The Supervisor and the Functions of Management : Creating, Planning and Organizing
- 7 The Supervisor and the Functions of Management: Motivating, Communicating and Controlling
- 8 The Supervisor as a Leader
- 9 Planning, Introducing and Managing Change
- UNIT 3 THE SUPERVISOR AND THE PERSONNEL FUNCTION
- 10 Introduction to the Personnel Function
- 11 Workforce Planning
- 12 The Recruitment and Selection Process
- 13 The Induction Process
- 14 Performance Appraisal
- 15 Training
- 16 Parting Company with the Employee
- 17 The Rate of Change in the Workforce – Labour Turnover
- 18 Wages and Salary Structures
- 19 Looking after the Workforce
- 20 The Supervisor and the Personnel Function
- UNIT 4 THE SUPERVISOR AND THE LAW
- 21 The Background to the Law
- 22 Contracts of Employment
- 23 Contract-based Legislation
- 24 Health and Safety Legislation
- UNIT 5 MANAGEMENT AND SUPERVISORY COMPETENCES
- 25 The Qualified Workforce
- 26 Project Planning and Report Writing
- 27 Managing Time
- 28 Building and Leading a Work Team
- 29 Managing Conflict
- 30 Briefing a Work Group
- 31 Making a Presentation
- 32 Personal Competence, Knowledge and Understanding
- Have completed a professional Programme of Study with an Accredited College.
- Be awarded the Certificate on Supervision, Management & Business.
- Have attained a qualification beyond ‘A’ level – as are Higher National Diploma and N/SVQ 4 – for managerial and supervisory levels, showing you possess competence in professional work activities.
Duration: 14 session of two hours duration

