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Certificate in Supervision, Management & Business

A Course suitable even for those whose English may be only Primary or Secondary level. It gives TRAINING FOR CAREERS THEY MAY WISH TO ENTER. Without understanding how today’s world of commerce and industry functions, it is difficult for any person to decide whether he or she is really suited to a career in management and/or business, or to decide on which fields or areas to concentrate on. This course is written in clear and easy English, to help Members gain an essential understanding of many activities involved in modern supervision, management and business.

The Course gives much practical advice, based on wide managerial and business experience. The Course is designed especially to give a solid foundation for further, more advanced studies of management and/or business.

Major topics covered in this Certificate Programme
  • UNIT 1 INTRODUCTION TO SUPERVISION
    • 1 Organizations
    • 2 The Structure of the Organization
    • 3 Management Theory
    • 4 The Supervisor and the Organization
  • UNIT 2 THE FUNCTIONS OF THE SUPERVISOR
    • 5 The Basic Functions of Managers
    • 6 The Supervisor and the Functions of Management : Creating, Planning and Organizing
    • 7 The Supervisor and the Functions of Management: Motivating, Communicating and Controlling
    • 8 The Supervisor as a Leader
    • 9 Planning, Introducing and Managing Change
  • UNIT 3 THE SUPERVISOR AND THE PERSONNEL FUNCTION
    • 10 Introduction to the Personnel Function
    • 11 Workforce Planning
    • 12 The Recruitment and Selection Process
    • 13 The Induction Process
    • 14 Performance Appraisal
    • 15 Training
    • 16 Parting Company with the Employee
    • 17 The Rate of Change in the Workforce – Labour Turnover
    • 18 Wages and Salary Structures
    • 19 Looking after the Workforce
    • 20 The Supervisor and the Personnel Function
  • UNIT 4 THE SUPERVISOR AND THE LAW
    • 21 The Background to the Law
    • 22 Contracts of Employment
    • 23 Contract-based Legislation
    • 24 Health and Safety Legislation
  • UNIT 5 MANAGEMENT AND SUPERVISORY COMPETENCES
    • 25 The Qualified Workforce
    • 26 Project Planning and Report Writing
    • 27 Managing Time
    • 28 Building and Leading a Work Team
    • 29 Managing Conflict
    • 30 Briefing a Work Group
    • 31 Making a Presentation
    • 32 Personal Competence, Knowledge and Understanding
Award and Achievement On successfully completing this Career Development Programme, you will:
  • Have completed a professional Programme of Study with an Accredited College.
  • Be awarded the Certificate on Supervision, Management & Business.
  • Have attained a qualification beyond ‘A’ level – as are Higher National Diploma and N/SVQ 4 – for managerial and supervisory levels, showing you possess competence in professional work activities.


Duration: 14 session of two hours duration


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