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A program designed specifically to train Managers for
MODERN OFFICES,INCLUDING THE USE OF SOPHISTICATED EQUIPMENT/COMPUTERS.
The office is responsible for services essential
to the smooth running of the entire enterprise of which it is part.
The office and its personnel must be well managed so those services are
rapidly and effectively provided. That requires training, supervision
and control of personnel and the machines and equipment, including computers,
they use; and management of the communications network, the reception,
the mailroom, cashiering, accounts work, stationery, and much more.
This very practical Program provides expert training on
the most important duties of modern Office Managers and Administrators,
and of their subordinates.
Major Topics Covered in this Diploma Program
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The functions of the office & of its managers/administrators, activities,
organizational structures.
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Office location and layouts, the working environment, furniture, furnishings,
décor, the reception.
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Office machines and equipment, computers word processors, filing systems.
Accident prevention.
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Recruiting, inducting training, controlling, grading, ranking, remunerating,
counseling office personnel.
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Oral and written communications, telecommunications, incoming and outgoing
mail, meetings.
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Financial matters, basic accounting, books of accounts, cashiering, budgets,
budgetary control, security.
On successfully completing this Career Development
Program you will:
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Have completed a professional Program of Study with an Accredited College.
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Be awarded the CIC Diploma on Office Management/Administration.
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Have attained a qualification beyond A level – as Higher National Diploma
and N/SVQ 4 – for managerial and supervisory levels, showing you
possess competence in professional work activities.
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Have completed a Qualifying Program towards several International Honours
Graduate Diplomas.
Courses are held on a full time basis or on a part time basis or by distance learning. Ask for details.
Assignments form
part of the course, which will finish off with a final examination.
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