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Business English & Letter Writing 

A comprehensive program teaching managers, business people and others to “MASTER THE ART “ OF WRITING EFFECTIVE BUSINESS LETTERS.

Anyone seeking a worthwhile career in business, industry, government or the professions, needs the ability to write good professional business letters. Members with a knowledge of English equivalent to our “Professional English” Program will learn to understand and to use “business” terms and expressions, and learn to write effective business letters on a wide variety of topics.

Using many specimen letters we show how to create letters which are appropriate and effective, with the correct wording, grammar, spelling, tone and layout needed to achieve their objectives, and give confidence to recipients of those letters.

Major Topics Covered in this Diploma Program

  • Why business letters are written: their objectives, special features, layout and appearance.

  • English used in business letters today: increasing vocabulary, improving English & writing style.

  • Letters applying for employment & promotion, letters of appointment and rejection, references.

  • Sales letters: first approach letters, responses to enquiries, follow-up letters, customer retention, circulars.

  • Letters making complaints, letters responding to complaints made. Letters dealing with accounts matters.

  • Letters to and from government departments, lawyers, educationists, banks, estate agents, and others.

On successfully completing this Career Development Program you will:

  • Have completed a professional Program of Study with an Accredited College.

  • Be awarded the CIC Diploma on Business English And Letter Writing.

  • Have attained a qualification equivalent to that required to attempt Stage 2/3 Examinations of Pitmans institute, RSA, LCCI, and similar examining bodies.

  • Have completed a Qualifying Program towards the International Honours Graduate Diploma on executive Assistance.

Courses are held on a full time basis or on a part time basis or by distance learning. Ask for details. Assignments form part of the course, which will finish off with a final examination.

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