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Communication in Business & Management

All modern managers need to ensure communication is EFFECTIVE, CLEAR AND RAPID, WHETHER ORAL, WRITTEN AND ELECTORNIC.

Effective communication – within a business itself and with external sources – is essential for the efficiency and prosperity of any business organization today.  Effective communication is a vital ‘tool’ of all modern business people and managers.

Communication today might be oral, face-to-face, written, by telephone, facsimile, or by email or internet – but whichever method is used, it must be effective. This comprehensive Programme explains the ‘channels’ and their uses, teaches about effective business letters, about memoranda, meetings, report writing, dictation, word processing, desktop publishing, and more: with numerous examples and specimens.

Major Topics Covered in this Diploma Program

  • Good English, features of business letters, composition, construction, layout and style. 

  • Communications concerning employment and promotion, staff matters, lines of communications.

  • Sales letters, follow-up letters, circulars and announcements, advertisements. Memoranda.

  • Enquiries, quotations, orders; design of forms; business documents: invoices, credit notes, etc.

  • Meetings – formal and informal, notices, agendas, minutes, interviews: reports, research.

  • Telecommunications, facsimile, word processing, desktop publishing, computerization.

Award And Achievement
On successfully completing this Career Development Program you will:

  • Have completed a professional Programme of Study with an Accredited College.

  • Be awarded the Diploma on Communication in Business & Management.

  • Have attained a qualification beyond ‘A’ level – as are Higher National Diploma and N/SVQ 4 – for managerial and supervisory levels, showing you possess competence in professional work activities.

  • Have completed a Qualifying Programme for several International Honours Graduate Diplomas.


Courses are held on a full time basis or on a part time basis or by distance learning. Ask for details.
Duration: 14 session of two hours duration

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